FAQS
Smartmobi.io's consultants have collected the most frequently asked questions about our geolocation service. If you still can't find the answer you need, you can contact the Smartmobi.io advisors at any time!
What do I have to do to locate a mobile phone?
Here are the steps you need to follow to locate a mobile phone:
- 1 Enter the phone number to be located
- 2 Enter your email address
- 3 Enter your mobile phone number if you want to receive the location by SMS.
- 4 Receive the position by email or SMS from the mobile phone you are looking for
How long will geolocation take?
The geolocation of a mobile phone is almost instantaneous from the moment the person has clicked on the tracking link we have sent him/her. We send you the information directly by email once we have received it.
Which operators and phones can you geolocate?
The mobile geolocation technology developed by our teams is compatible with all mobile phones. Regardless of the operator or the brand of the phone, it is possible to locate it thanks to our solution.
How do I cancel my subscription?
It is possible to cancel your subscription at any time and without justification. All you need to do is enter the email address with which you took out your subscription to cancel it instantly. If you don't remember your email address, you can contact our advisors to help you find it.
Is it legal to geolocate a mobile phone?
The geolocation service we offer is completely legal because it complies with all laws concerning privacy. We have made sure to provide you with a secure and 100% legal service!
Is the location information secure?
Mobile phone location information is sent to you through a totally secure protocol that is not visible to other users. Thus all the locations collected as well as your personal information is encrypted and confidential.